1. Develops
strategic approaches for
analyzing and managing crisis
and emergency situations.
2. Implements company programs
relating to crisis and emergency
response, as well as Disaster
Recovery efforts.
3. Conducts assessments of Loss
Prevention and operational
performance that impacts
shortage control in Hometown
Stores.
4. Supports corporate
initiatives and projects as
needed.
Crisis Management
• Coordinates Crisis and
Emergency conference calls for
all SHC business formats.
• Gather and analyze information
relating to crisis and emergency
situations.
• Organize assets and resources
to manage and respond to crisis
and emergency situations.
• Mobilize the appropriate
assets and resources once a
crisis or emergency situations
is identified.
• Initiate actions for Disaster
Recovery.
• Ensure all plans, training and
awareness materials are current
and relevant.
• Ensure accurate and timely
reports, record keeping and
retention of documents as
necessary.
• Liaison between SHC and the
appropriate community and
governmental agencies.
• Identify and communicate
issues that must be addressed at
a higher level.
• Supports LP department on
projects as needed.
• Ability to analyze data and
forecast risk.
• Ability to review large
quantities of information and
draw an accurate picture of a
situation.
• Ability to organize and
mobilize assets and resources
quickly.
• Excellent project management
skills.
• Good knowledge of basic retail
operating processes.
• Excellent verbal and written
communication skills.
LP Manager, Hometown
• Serves as a member of the LP
Leadership team and works
cross-functionally to ensure
achievement of all goals and
business targets.
• Owns shrink and safety results
for Hometown and supports Loss
Prevention five play strategy
• Manages the detection,
investigation and successful
resolution of all internal
investigations within the
business.
• Conducts assessments of Loss
Prevention and operational
performance that impacts
shortage control. Actively works
with district teams in the
development and implementation
of action plans to improve
performance.
• Knowledgeable in the areas of
safety, OSHA and environmental
programs, and ensures
implementation and compliance in
assigned region.
• Reviews safety inspections on
a regular basis. Ensures the
timely and accurate reporting of
results and assists in the
development and implementation
of corrective actions.
• Ensures accurate and timely
report writing, record keeping
and retention of evidence by
conducting periodic reviews
• Ensures the proper operation
and repairs of alarm, EAS and
CCTV equipment
• Educates and motivates region,
district and store associates to
achieve shrink, workers
compensation and general
liability goals
• Works as a liaison between SHC
and the criminal justice
community
• Demonstrates courageous
leadership by identifying and
communicating potential ethical
or safety issues that must be
addressed at a higher level.
• Manages and ensures reporting
of critical incidents in
assigned area of responsibility
• Ensures follow-up on required
inventories and audits in order
to control costs and shrinkage
