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Creative Options Press Release Page


Protiviti Acquires Canada-based Creative Options and Radius 

Industry Leaders in Loss Prevention and Risk Management Add to Breadth and Depth of Protiviti’s Retail Industry Practice

                                                                                          

MENLO PARK, CA – February 15, 2006 – Protiviti Inc., a leading provider of risk consulting and internal audit services, today announced it has completed its acquisition of Creative Options and Radius, two Canadian companies that specialize in the retail sector and focus on delivering loss prevention and risk management strategies, along with employee awareness and training programs.  Financial details regarding the transaction were not disclosed.

 

Creative Options and Radius are recognized industry leaders with skilled professionals experienced in assisting Fortune 1000 retailers throughout North America.  Radius specializes in providing on-site loss prevention and risk management strategies to address issues such as shrink, identity theft, worker safety, supply chain logistics and crisis management, among many others.  Creative Options focuses on communicating these loss prevention and risk management strategies to all levels of a client’s organizational structure.  Its primary services include employee awareness programs and communications, customized web portals for clients to track loss prevention and safety metrics, and an audit software application for handheld or web-enabled computers.  These services are now part of Protiviti’s retail industry practice.

 

“Our acquisition of Creative Options and Radius provides considerable new business opportunities not only for our retail practice, but also for our other industry product offerings,” said Everett Gibbs, managing director of Protiviti.  “Many of our retail clients have expressed interest in having Protiviti assist them with risk management related to loss prevention and employee safety and awareness.  We are pleased to now have the deep competencies and capabilities to address these needs through the proven methodologies and highly experienced professionals of Creative Options and Radius.”

 

The founder of Creative Options and co-founder of Radius, Patricia Quinn, joins Protiviti as a managing director, as does Radius co-founder Craig Matsumoto, head of the firm’s loss prevention practice.  Quinn will be based in Protiviti’s new office in Waterloo, Ontario, while Matsumoto will be based in Protiviti’s Boston office.  More than 30 professionals from Creative Options and Radius are joining Protiviti’s full-time staff.  They will work from Protiviti’s Waterloo office as well as several Protiviti locations in the United States. 

 


 

About Protiviti Inc.

Protiviti is a leading provider of independent risk consulting and internal audit services.  The firm helps clients identify, assess and manage operational and technology-related risks encountered in their industries, and assists in the implementation of the processes and controls to enable their continued monitoring.  Protiviti also offers a full spectrum of internal audit services to assist management and directors with their internal audit functions, including full outsourcing, co-sourcing, technology and tool implementation, and quality assessment and readiness reviews.

 

Protiviti, which has more than 45 locations in North America, Latin America, Europe, Asia and Australia, is a wholly owned subsidiary of Robert Half International Inc. (NYSE symbol: RHI).  Founded in 1948, Robert Half International is a member of the S&P 500 index.

 

Protiviti is not licensed or registered as a public accounting firm and does not issue opinions on financial statements or offer attestation services.

 


Creative Options establishes Strategic Alliance with Paul Lunt & Tim Hickey

(WATERLOO, Canada, November 29, 2005) Creative Options and Radius announce a strategic alliance with Tim Hickey and Paul Lunt of Pro-Lock USA, Inc.

Tim and Paul, have been appointed as New Business Development Consultants for Creative Options custom print and interactive communication products, including the COMPASTM mobile audit solution, as well as Radius Loss Prevention risk-consulting and services.

“We are pleased to bring on board Tim Hickey and Paul Lunt from the Pro-Lock team,” said Patricia Quinn, President, Creative Options. “Their combined experience in the retail loss prevention industry makes them ideal partners and our clients will benefit from their expertise and the advisory role that they will play to our organization.”

“One of the core strengths of Radius is the diversity in loss prevention executive experience. Paul Lunt brings over 30 years experience to the table, most recently as Vice President, Asset Protection & Risk Management for Footlocker and Vice President, Loss Prevention for Staples,” remarked Craig Matsumoto, President, Radius. “Tim Hickey complements Paul with over 15 years experience on the vendor side, specializing in LP technology solutions, including mobile audit software.”

CREATIVE OPTIONS, a world-class specialty communications firm, has built its reputation on designing communication tools that measurably reduce shrink and accidents. From employee awareness to mobile audits, the firm is widely recognized for bringing innovative solutions to retail. With the RADIUS infusion of comprehensive loss prevention and risk consulting services Creative Options is taking the communication process one step further – closing the loop from strategy to execution. For more information, visit www.creativeop.com.


Creative Options Announces Partnership with Energy Star

(WATERLOO, Canada, January 21, 2005)  Creative Options today announced that it is partnering with ENERGY STAR, the U.S. Environmental Protection Agency’s program to promote energy efficient behavior. The relationship will enhance the ability of Creative Options’ customers to measure and improve the energy performance of their facilities.

ENERGY STAR is a program that offers businesses and consumers energy efficient solutions to help save money while protecting the environment for future generations. As a business partner, Creative Options will join a nationwide effort to eliminate energy waste through the voluntary implementation of improved energy management practices and technologies. By leveraging the resources provided by ENERGY STAR, in concert with Creative Options’ custom communication solutions, retailers will be able to access a powerful tool for managing energy usage.

“The statistics speak for themselves. For the average supermarket, the United States Environmental Protection Agency has found that reducing energy costs by 10% is equivalent to increasing sales per square foot by nearly $42,” said Pat Quinn, President of Creative Options. “There are two primary paths to achieve energy reduction – through the implementation of new technology and by changing behavior. As a leader in employee communication, we have the ability to engage and educate the front-line associate in energy saving techniques. Our partnership is a symbol of our commitment to promoting energy saving behavior to the retail sector.”

 


 

Craig Matsumoto Joins the Creative Options Team

 (WATERLOO, Canada, December 1, 2004)  Craig Matsumoto, former Chief Operating Officer  of LP Innovations, has joined the executive ranks of Creative Options. As President of the newly launched division Radius, Matsumoto will oversee the strategic direction of this business consulting group.  

Craig began his career in Loss Prevention in 1980 and has held senior executive positions in Loss Prevention and Operations for such companies as Mervyn’s Department Stores, Reebok International, and T.J. Maxx, where he was the Vice President of Loss Prevention and Audit. As an industry thought leader, Craig has served on several loss prevention committees as an advisor for global source tagging, anti-counterfeiting measures and Electronic Article Surveillance standardization. He has also been interviewed by several major media outlets including 60 Minutes, where he appeared on a segment targeting organized crime’s impact on retail. 

“Our clients are demanding that we consistently re-invent ourselves in order to discover new and creative ways to enhance their asset protection strategies,” said Pat Quinn, President of Creative Options. “With over 25 years experience in retail, Craig is a welcome addition to the Creative Options team. Not only does he augment the knowledge of our development team but, he will help broaden the scope of our solutions to include consultative services, security compliance and forensics.”  

“For over 19 years, Creative Options has helped customers craft award-winning communication campaigns that change employee behavior at the store level – where success in retail ultimately stems from,” said Matsumoto. “I look forward to helping the company continue to evolve with the changing dynamics of the retail industry.”

 


Meijer to deploy Creative Options’ mobile audit technology 

(WATERLOO, Canada, June 4, 2004)  Meijer, the pioneer of the discount superstore format, has signed a 3-year agreement with Creative Options to deploy mobile audit technology throughout their organization.  By leveraging their existing PDA handheld computers, the field audit team will use state-of-the-art software to automate and streamline the process of data collection and analysis. 

With over 158 stores in 5 states, the Meijer field audit team conducts more than 1,000 audits per year. As a result of adopting the Creative Options Professional Audit Solution, Meijer will enhance the level of productivity of their field auditors, providing seamless integration between data entry and analysis. Real-time uploads and enhanced data integrity provides managers with accurate, time-sensitive information that they can respond to immediately, improving reaction time and organizational performance.   

Their current system uses paper forms completed at the field level for each audit and each store.  Auditors re-type each set of audit data into an excel spreadsheet for transmission to corporate office, where it is collated and synthesized for further analysis. With the Creative Options mobile solution, the Meijer audit team will be able to conduct faster and more efficient audits in food inspection, safety and loss prevention.   

“We designed the Professional Audit Solution with the retailer in mind,” said Pat Quinn, President of Creative Options.  “And a growing number of retail leaders are embracing mobile audits to enhance operational efficiency and get fast, accurate insight into issues occurring in the field. The return on investment from the productivity enhancements alone is substantial, and we are only just discovering the benefits of detailed, corporate-wide, on-demand audit analysis. Our partnership with Meijer is one more sign of the growing momentum of electronic audit solutions.”


 

Creative Options honored for integrity

(WATERLOO, Canada, May 20, 2004)  At a luncheon ceremony at the Waterloo Inn & Conference Centre, the Better Business Bureau honored Creative Options for their exceptional record of ethical business practices.  The award validated their efforts and highlighted their relationship with each key stakeholder group – customers, employees and the community at large. 

The Business Integrity Awards recognize for-profit organizations for their commitment to maintaining a culture that sets exceptionally high standards for ethical behavior.  Award winners must show no failure in meeting financial obligations, while fostering a culture that emphasizes the importance of "doing the right thing" each and every day.  

An independent committee (selected from both academic and business communities) analyzed competitors by six criteria:

•               Internal standards of ethical behavior

•               History of ethical business practices

•               Corporate communication and sales practices

•               Employee training in ethics

•               Business continuity (active for the past five years)

•               Ability to meet financial obligations

Of the organizations nominated in Ontario’s South-West Region, Creative Options stood out as a leader in business integrity.

 


 

Creative Options honored for market expansion

(WATERLOO, Canada, April 2, 2004)  Ontario Exports, Inc. recognizes Creative Options as a leader in the service industry targeting the U.S. marketplace. During the sixth annual Ontario Global Traders Awards, Creative Options was recognized for its international expansion. This honor validates Creative Options' continuing growth and sets it apart from other small to medium-sized businesses (SMB) in Southwestern Ontario who compete in the global arena.

The one-day conference brought together academics, government officials and regional business leaders to share best practices and enhance their international export strategies.   

Ontario Exports Inc. (OEI) is the export development agency of the Government of Ontario. Working in cooperation with the Ministry of Economic Development and Trade, OEI’s mandate is to accelerate the growth of the Ontario economy through international trade.  By recognizing innovative local talent, OEI seeks to propel Ontario’s economy into greater prosperity.

 


 

Leading optical vendor commits to audit solution

(WATERLOO, Canada, March 29, 2004)  A leading optical vendor has signed a 5-year agreement with Creative Options to develop, host and manage their loss prevention auditing system.  The audit system, build upon Microsoft’s .Net architecture, will consist of both a web-based and desktop application.  

With over 2,200 stores under multiple banners, the retailer's field auditing team had the vast responsibility of uncovering and analyzing loss prevention issues at the store-level.  Each banner required a unique set of rules and questions, a complicated situation made more so by the inherent limitations of a paper-based audit system. 

Launching in May 2004, the Creative Options Professional Audit Solution will enhance the productivity of the field audit team, increase management responsiveness, and enhance data integrity.  Audit results uploaded to a central database will become immediately available for analysis, drastically accelerating the identification and resolution of problems as they occur.

Creative Options Professional Audit Solution helps loss prevention teams effortlessly gather, report and analyze audit data.  Customized to the unique needs of each team, the solution extends their capabilities, allowing them to process more audits more efficiently and more effectively.

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