| January 29, 2007
Exception Based Reporting (EBR) Consultative Practice
Value Proposition
Loss from
point of sale (POS) manipulation such as under ringing of sales, refund
fraud, void theft or credit card fraud cause an unnecessary drain on
corporate profitability.
The
Loss Prevention Consultative Practice provides exception based reporting
senior industry leaders to assist your company in best practice rollout,
identification methodology, exception management, and training and awareness
programs. Our subject matter experts identify, prioritize, educated,
train and execute strategies to attack loss and enhance profitability
centered around the point of sale.
Our Role
We bring a repeatable coherent methodology to assist in
identification of major register loss areas. We help optimize the process,
not only identification of reactive cases of theft, but also procedural
deficiencies to stop future loss. By identifying gaps and closing the window
of opportunity, you stop theft opportunities before they occur and reduce
losses. We offer solutions ranging from outsourced strategies and services
to a co-sourced partnership.
Opportunity
Identifiers
•
No
existing EBR program
•
Recent
installation or currently installation of an EBR program
•
Stagnant
or poor results from existing EBR program
•
No
current exception analyst on site
•
Inability
to quantify shrink and analyze the business drivers of loss.
•
Inability
to quantify results from existing EBR program
•
Higher
shrink rates than the industry average.
•
Increasing
shrink rate year-over-year.
•
Lack
of subject-matter expertise and/or staff to craft and execute a comprehensive
LP strategy.
•
High
turnover amongst loss prevention department personnel.
•
Higher
loss prevention expenses as a percentage of sales than the industry average.
•
Deteriorating
gross margin across the business.
•
Poor
procedural compliance in store locations
Benefits
Shrink
Reduction –Identifying
and addressing procedural deficiencies through aggregated data closes the
window of opportunity for theft and errors, and helps reduce shrink. Identification
of existing POS theft allows for recovery of known losses.
Expense
Savings - Our
solutions provide the greatest return on investment and ensure your expenses
are aligned with industry standards.
Risk
Mitigation – We
help standardize your approach to data review, ensuring objective analysis
and repeatability. Risk mitigation starts with realizing and addressing
shortcomings in both POS and exception analysis procedures.
Profit
Lift – We offer
assistance in identifying effectiveness of custom data such as sales
promotions or other special areas of POS analysis.
Key Contacts
|
Craig Matsumoto – Product Lead
(Boston)
781.363.1506/craig.matsumoto@protiviti.com
Rosemary Lernowich (Chicago)
781.363.1513/rosemary.lernowich@protiviti.com
Christopher Gillen (Dallas)
469.374.2524/christopher.gillen@protiviti.com
|
Tracy Branan (Cleveland)
419.306.3991/tracy.branan@protiviti.com
James Curtis (Boston)
508.868.3196/james.curtis@protiviti.com
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