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Business Risk Broadcast

   

 

January 29, 2007

Exception Based Reporting (EBR) Consultative Practice


 

Value Proposition

Loss from point of sale (POS) manipulation such as under ringing of sales, refund fraud, void theft or credit card fraud cause an unnecessary drain on corporate profitability.

 

The Loss Prevention Consultative Practice provides exception based reporting senior industry leaders to assist your company in best practice rollout, identification methodology, exception management, and training and awareness programs.  Our subject matter experts identify, prioritize, educated, train and execute strategies to attack loss and enhance profitability centered around the point of sale.

 

 


 

Our Role

We bring a repeatable coherent methodology to assist in identification of major register loss areas.   We help optimize the process, not only identification of reactive cases of theft, but also procedural deficiencies to stop future loss.  By identifying gaps and closing the window of opportunity, you stop theft opportunities before they occur and reduce losses.  We offer solutions ranging from outsourced strategies and services to a co-sourced partnership.

 


 

Opportunity Identifiers

       No existing EBR program

       Recent installation or currently installation of an EBR program

       Stagnant or poor results from existing EBR program

       No current exception analyst on site

       Inability to quantify shrink and analyze the business drivers of loss.

       Inability to quantify results from existing EBR program

       Higher shrink rates than the industry average.

       Increasing shrink rate year-over-year.

       Lack of subject-matter expertise and/or staff to craft and execute a comprehensive LP strategy.

       High turnover amongst loss prevention department personnel.

       Higher loss prevention expenses as a percentage of sales than the industry average.

       Deteriorating gross margin across the business.

       Poor procedural compliance in store locations


 

Benefits

Shrink Reduction –Identifying and addressing procedural deficiencies through aggregated data closes the window of opportunity for theft and errors, and helps reduce shrink.  Identification of existing POS theft allows for recovery of known losses. 

 

Expense Savings - Our solutions provide the greatest return on investment and ensure your expenses are aligned with industry standards. 

 

Risk Mitigation – We help standardize your approach to data review, ensuring objective  analysis and repeatability.  Risk mitigation starts with realizing and addressing shortcomings in both POS and exception analysis procedures. 

 

Profit Lift – We offer assistance in identifying effectiveness of custom data such as sales promotions or other special areas of POS analysis.

 


 

Key Contacts

 

Craig Matsumoto – Product Lead (Boston)

781.363.1506/craig.matsumoto@protiviti.com

 

Rosemary Lernowich (Chicago)

781.363.1513/rosemary.lernowich@protiviti.com

 

Christopher Gillen (Dallas)

469.374.2524/christopher.gillen@protiviti.com

 

 

Tracy Branan (Cleveland)

419.306.3991/tracy.branan@protiviti.com

 

James Curtis (Boston)

508.868.3196/james.curtis@protiviti.com

 

 

 

 

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